FAQ
Carpet Cleaning FAQs
-
Do you use chemicals?Yes, we use professional-grade cleaning solutions from Prochem, a trusted industry leader. These products are safe, effective, and designed for deep carpet cleaning while being non-toxic and eco-friendly when used correctly. We prioritize your health and the safety of pets and children, ensuring no harmful residues are left behind. If you have specific sensitivities or preferences, let us know, and we’ll tailor our approach to meet your needs.
-
Are you insured?Yes, we are fully insured, and all the work we do is completely covered for your peace of mind. Feel free to ask for more details when we provide your quote.
-
Do you use sub contractors?No, we handle all work ourselves to guarantee the highest quality and ensure the job is done right the first time. This allows us to maintain full control over the process, delivering consistent and reliable results.
-
Are there hidden costs?No, our quotes are fully transparent with no hidden fees. The price we provide is final, unless there are changes to the job scope or additional services requested. If anything needs adjusting, we’ll always discuss it with you first.
-
Do I have to pay for a quote?No, our quotes are completely free with no obligation. Contact us today to get your free estimate and expert advice!
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept bank transfers and cash for your convenience. Payment details will be provided upon booking. If you have any questions, feel free to ask!
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, please let us know at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to a fee. This helps us manage our schedule and accommodate other customers.
Satisfaction Guarantee
We take pride in delivering high-quality carpet cleaning services and ensuring customer satisfaction. If you're not completely happy with the results, let us know within 24 hours, and we’ll do our best to resolve the issue. Your satisfaction is our priority!